BURTON AGNES JAZZ FESTIVAL 2008

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FAQs

TICKETS

Where can I buy tickets?

You can buy tickets online through this website, by phoning our estate office on 01262 490 324 or by visiting Burton Agnes Hall or its courtyard shops.

When should I receive my tickets?

Tickets bought by phone or by internet are sent as soon as they’re purchased and shouldn't take more than a week to arrive. If you pay by cheque please allow 14 days for delivery.

My tickets haven't arrived, what should I do?

If your tickets haven't arrived after 14 days please contact the Estate Office on 01262 490 324 and we'll look into it as a priority.

I can't use the tickets I've bought, can I get a refund?

Sorry, we don't refund or resell tickets that can't be used. You are welcome to pass them to a friend.

What if I’ve lost my tickets?

Sorry, we cannot replace tickets if they are lost so please look after them.

Does my child need a ticket?

Please purchase a concessionary ticket for your child (5-15 years). Families need only buy 1 child (concessionary) ticket, and children under 5 have free admission.

OPENING TIMES

What are the festival opening times?

• Friday 8th August: Campsite open 3pm, Hall Grounds open 6pm.
• Saturday 9th August: Hall Grounds open 10.30am, close midnight.
• Sunday 10th August: Hall Grounds open 10.30am, close 6pm.
• Monday 11th August: Camping closed 12 noon.

What time does the music start?

Music begins on Friday 8th at 6pm, Saturday 9th at 11am and Sunday 10th at 11am.

OTHER

What are the facilities like for people with disabilities?

Our stewards will do all they can to help you enjoy the festival. Adapted toilets are available in the courtyard area. To let us know about any needs you may have please contact the Estate Office on 01262 490 324.

Can I bring alcohol?

Yes, you can bring alcohol to drink in the campsite and grounds, and there will be a well-stocked bar within the Hall grounds.

Can I bring a picnic and chairs?

You are welcome to bring a picnic and chairs. We will also have fabulous food available at the Festival.

Can I bring my pet?

Yes, you’re welcome, though please keep your dog on a lead and don’t leave any mess.

Is there a cash machine?

No, there will not be a cash machine on site, though there are banks in nearby Bridlington (7 miles) and Driffield (5 miles). Please avoid bringing large amounts of cash and valuables with you.

If your question is not answered here or you need more information, please call the Estate Office on 01262 490 324.