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Burton Agnes Jazz Festival 2010
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Frequently Asked Questions


Where can I buy tickets?

You can buy tickets online through this website, by phoning our estate office on 01262 490 324 or by visiting Burton Agnes Hall or its courtyard shops.

When should I receive my tickets?

Tickets will be sent out from the start of May onwards. After the start of May tickets bought by phone or by internet will be sent as soon as they’re purchased and shouldn't take more than a week to arrive. If you pay by cheque please allow 14 days for delivery.

My tickets haven't arrived, what should I do?

If your tickets haven't arrived after 14 days please contact the Estate Office on 01262 490 324 and we'll look into it as a priority.

I can't use the tickets I've bought; can I have a refund?

Sorry, we don't refund or resell tickets that can't be used. You are welcome to pass them to a friend.The exception is anyone who purchased a ticket for the 2020 dates (17th to 19th July 2020), which were postponed to the 2021 dates (9th to 11th July 2021). Anyone this applies to, choosing not to retain their 2021 date tickets can contact us for a refund by email or phoning 01262 490324 during normal office hours. 

What if I’ve lost my tickets?

Sorry, we cannot replace tickets if they are lost, so please look after them.

Does my child need a ticket?

Children under 12 have free admission and do not need a ticket, they must be accompanied by an adult. Please purchase a concessionary ticket for children aged 12-15 years. Only one concessionary ticket per family is needed for all children aged 12-15.

Opening Times

What are the festival opening times?

Friday  Campsite opens 3pm, Hall Grounds open at 6pm and close at midnight.
Saturday  Gates open 10.30am, close at midnight.
Sunday  Gates open 10.30am, close at 6pm.
Monday  Camping closes at 12 noon.

What time does the music start?

Music begins on Friday at 6pm, Saturday at midday and Sunday at midday

Other Questions

What are the facilities for people with disabilities?

Our stewards will do all they can to help you enjoy the festival. Adapted toilets are available in the courtyard area. The ground floor of the Hall and all the grounds of Burton Agnes Hall are wheel chair accesible. To let us know about any needs you may have please contact the Estate Office on 01262 490 324.

Can I bring alcohol?

Yes, you can bring alcohol to drink in the campsite and grounds, and there will be a well-stocked bar within the Hall grounds.

Can I bring a picnic and chairs?

You are welcome to bring a picnic and chairs. We will also have fabulous food available at the Festival.

Can I bring my pet?

Yes, you’re welcome, though please keep your dog on a lead and don’t leave any mess.

Is there a cash machine?

No, there will not be a cash machine on site, though there are banks in nearby Bridlington (7 miles) and Driffield (5 miles). Credit or debit card payments can be made for tickets purchased on the door.

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If your question is not answered here or you need more information, please call the Estate Office on 01262 490 324.

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