Frequently Asked Questions

Tickets

You can buy tickets online by clicking the ‘Buy Tickets’ button on the right hand of this page. You can also phone us on 01262 490 324 or visiting our admissions horsebox in Burton Agnes Hall’s stableyard.

When should I receive my tickets?

The order confirmation emailed to you upon ticket purchase is your Festival ticket (or tickets, if you have purchased more than one). You will be issued with a Festival wristband on arrival, when you show the barcode in your order confirmation.

I can't use the tickets I've bought; can I have a refund?

Sorry, we don't resell or refund tickets that can't be used.

Does my child need a ticket?

Yes: all festivalgoers need a ticket. Children aged from 5 to 15 years old can join us with a Child ticket. Children aged four and younger have free entry with an accompanying adult, with an Infants ticket.

Opening Times

What are the Festival opening times?

Friday  Campsite opens 3pm, The Hall’s grounds open at 6pm and close at midnight.
Saturday  The Hall’s grounds open for breakfast (time tbc) and close at midnight.
Sunday  The Hall’s grounds open for breakfast (time tbc) and close at 6pm.
Monday  The campsite closes at 12 noon.

What time does the music start?

Music begins on Friday at 6pm, Saturday at midday and Sunday at midday

Other Questions

What are the facilities for people with disabilities?

Our stewards will do all they can to help you enjoy the Festival. Accessible toilets are available in the courtyard area and in the woodland adventure playground. The ground floor of the Hall and all the grounds of Burton Agnes Hall are wheelchair accessible. To speak with us about any additional needs you may have, please contact the Estate Office on office@burtonagnes.com or 01262 490 324.

Can I bring alcohol?

There will be a well-stocked bar with real ales, chilled wines, cocktails made to order, and soft drinks among other refreshments. We would be most grateful if you’re able to enjoy our bar to support the Festival, any proceeds of which keep Burton Agnes Hall thriving for future generations of visitors! And yes, you may bring alcohol to drink in the campsite and grounds if you prefer.

Can I bring a picnic and chairs?

There will be great food on the Food Lawn, including woodfired pizzas and ice creams, and a vintage tea tent with home baked treats, barista coffees and teas. We would be really grateful for your support of our Festival through these. You are welcome to bring a picnic and chairs, too.

Can I bring my dog?

Yes, you’re welcome, though please keep your dog on a lead and don’t leave any mess. Please don’t take your dog into the woodland adventure playground.

Is there a cash machine?

No, there will not be a cash machine on site, though there are banks in nearby Bridlington (7 miles) and Driffield (5 miles). Credit or debit card payments can be made for tickets purchased on the door.

If your question is not answered here and you need more information, please email us on office@burtonagnes.com or call on 01262 490 324.